Welcome to Blue Galaxy. Before utilizing our services, please take a moment to review our terms and conditions outlined below:
Rental Agreement:
By placing an order with Blue Galaxy Rentals, you enter into a binding rental agreement. The terms of this agreement include the selected rental items, duration, and associated costs.
Cancellation Policy:
Cancellations must be made at least 10 days prior to the scheduled delivery date. Cancellations made after this period may incur additional charges. Please contact us as soon as possible to discuss any changes to your order.
Delivery and Setup:
Blue Galaxy provides delivery services. It is the responsibility of the customer to ensure a suitable setup area is available at the specified location. Additional charges may apply for difficult access or setup conditions.
Return of Rental Items:
Rented items must be returned in the same condition as they were received. Late returns may be subject to additional charges. Please coordinate with our team for the agreed-upon pickup time.
Damage or Loss:
The customer is responsible for the rented items during the rental period. Any damage or loss must be reported immediately. Repair or replacement charges may apply.
Showroom Visits:
Customers are encouraged to visit our showroom to inspect rental items in person before placing an order. Showroom visits can be scheduled by contacting our team.
Customization and Modifications:
Modifications to rental orders are subject to item availability. Customization requests should be communicated in advance, and additional charges may apply.
Force Majeure:
Blue Galaxy is not liable for failure to perform its obligations due to circumstances beyond our control, including but not limited to natural disasters, acts of government, or labor disputes.
Privacy Policy:
Our privacy policy outlines how we collect, use, and protect your personal information. By using our services, you consent to the terms of our privacy policy.
By engaging with Blue Galaxy Rentals, you agree to abide by these terms and conditions. We reserve the right to update or modify these terms, and any changes will be communicated through our website. If you have any questions or concerns, please contact us before proceeding with your rental order. Thank you for choosing Blue Galaxy Rentals for your event needs.